100% Satisfaction Guaranteed – PerfectGifts.com's 100% Satisfaction Guarantee means that you NEVER have to worry when ordering from us. If for ANY reason you're not happy with ANYTHING that you buy from us, simply return it within (45) forty-five days for a prompt exchange or FULL refund – INCLUDING SHIPPING!
Customers are responsible for return shipment, unless the item(s) arrived damaged or otherwise not as ordered; however PerfectGifts.com issues a FULL refund of EVERYTHING you have paid for the order, including tax and the shipping charges (standard ground only).
8311 Brier Creek Parkway
Raleigh, NC 27617
Before sending your return, please open a ticket with our Support Department, and the ticket number will also act as your Return Merchandise Authorization (RMA) number.
Please include your name, address, telephone number, a copy of your PerfectGifts.com invoice, RMA / ticket number, and the reason for the return – along with the item(s) being returned.
PerfectGifts.com warrants that the products shown in our print and/or online catalogs shall be free from defects in material and workmanship for a period of at least six (6) six months from the date of purchase. Certain items may also have manufacture warranty of (1) one year (or more) that run concurrent with the PerfectGifts.com general warranty. Please open a ticket with our Support Department regarding any warranty claims beyond the normal return period.